Legal Documents

399ba Terms & Conditions

Please read these Terms & Conditions carefully before using the 399ba platform. By registering, you are deemed to have accepted all of these terms.

Last Updated: January 2026
1 Introduction & Eligibility

These Terms & Conditions ("Terms") apply to the 399ba platform and all its services. By using the 399ba website (https://399ba.net), creating an account, or using any of our services, you confirm that you fully accept these Terms.

If you disagree with any part of these Terms, please refrain from using 399ba's services. These Terms have been prepared in Bengali and apply specifically to players in Bangladesh.

Important: These Terms constitute a legal agreement. Please read the entire document carefully before registering. If you have any questions, contact our support team.
2 Account Registration & Use

To open an account with 399ba, you must provide accurate and complete information. Registering with false or incorrect details will result in permanent account termination.

  • Each person may register only one account — creating multiple accounts is strictly prohibited.
  • Your account password and login credentials must be kept strictly confidential and must not be shared with anyone.
  • You are solely responsible for all activity conducted through your account.
  • Accounts may not be transferred or sold to another person.
  • If any information provided at registration changes, you must notify 399ba Support immediately.
Warning: If multiple accounts are detected, all accounts will be closed and accumulated balances may be forfeited.
3 Age Verification & Identity Confirmation

You must be at least 18 years old to participate on 399ba. We may request documents for age and identity verification at any time.

As part of the KYC (Know Your Customer) process, you may be required to submit the following documents:

  • Scanned copy of National ID (NID) or passport
  • Driving license (where applicable)
  • Utility bill or bank statement as proof of address
  • Payment Method Verification Documents

Incomplete KYC verification may delay the withdrawal process. Accounts belonging to users under 18 will be permanently closed and all deposited funds returned.

4 Deposit & Withdrawal Policy

Deposits on 399ba are easy via bKash, Nagad, Rocket, and USDT. All transactions are secured with SSL encryption.

Method Minimum Deposit Minimum Withdrawal Processing Time
BKash BDT 500 BDT 500 15 Minutes
Nagad BDT 500 BDT 500 15 Minutes
Rocket BDT 500 BDT 1,000 30 Minutes
USDT (TRC20) $10 $20 1–3 Hours
  • Withdrawals must be made through the same method used for the original deposit.
  • Withdrawals exceeding BDT 10,000 will not be approved without completed KYC verification.
  • 399ba reserves the right to place a payment on hold for any suspicious transaction until verification is complete.
  • Banking charges or crypto network fees are the responsibility of the user.
5 Bonus & Promotion Terms

399ba regularly offers various bonuses and promotional deals. Each bonus comes with its own wagering requirements that must be met before any bonus funds can be withdrawn.

  • Welcome Bonus: Awarded at a set rate on your first deposit; wagering requirements are specified on each offer.
  • Cashback: Weekly cashback applies to net losses only.
  • Referral Bonus: Bonus applies when the referred person becomes active and meets the specified conditions.
  • Any evidence of bonus abuse will result in the bonus being voided.
  • Claiming the same bonus from multiple accounts is strictly prohibited.
  • 399ba reserves the right to modify or cancel any bonus or promotion at any time.
Full bonus terms are listed on the relevant promotion page. Please read them carefully before claiming.
6 Betting Rules

Sports Betting, Live Casino, slots, and bingo are all available on 399ba. Game outcomes are determined by an RNG (Random Number Generator) certified system.

  • Once a bet is confirmed, it cannot be cancelled or changed.
  • 399ba reserves the right to correct any odds or payouts displayed incorrectly due to a technical error.
  • If an event is cancelled, the stake for the relevant bet will be refunded.
  • 399ba is not liable for issues arising from internet latency during live betting.
  • Maximum bet limits may vary by game or event.
7 Prohibited Activities

The following activities are strictly prohibited. Violations may result in account termination and forfeiture of funds:

  • Creating or operating multiple accounts
  • Abusing or manipulating the bonus system
  • Money laundering or use of illegal funds
  • Hacking, manipulating, or using bots on the system
  • Cheating or collaborative betting with other players
  • Registering with a false identity or forged documents
  • Managing an account on behalf of someone under 18
Legal Notice: In cases of money laundering or fraudulent activity, 399ba is obligated to report to the relevant authorities.
8 Responsible Gaming

399ba is firmly committed to responsible gaming. We want every player to see gaming as a source of fun — not stress or addiction.

  • Deposit Limit: You can set daily, weekly, or monthly deposit limits.
  • Betting Limits: Set a limit if you want to cap the amount you can bet.
  • Temporary Break: Option to suspend your account for a set period of time.
  • Self-Exclusion: To permanently close your account, please contact Support.

To learn more about responsible gaming, visit our Responsible Play Visit the page.

9 Privacy & Data Protection

Your personal data with 399ba is Privacy Policy collected, stored, and used in accordance with

  • Your personal information is never sold or rented to third parties.
  • Information may be disclosed to relevant authorities when required by law.
  • All data is protected with 256-bit SSL encryption.
  • You may request to review or delete your data at any time.
10 Account Closure & Suspension

399ba may suspend or terminate your account under the following circumstances:

  • Violation of these Terms
  • If evidence of fraud or illegal activity is found
  • Failure to complete KYC verification
  • If your account has been inactive for an extended period (12 months or more)

Upon account closure, any valid balance will be returned through the standard process; however, balances may be forfeited if the account is closed due to a terms violation.

You can also request to close your account at any time by contacting support.

11 Terms & Conditions Updates

399ba reserves the right to change, amend, or update these Terms & Conditions at any time. When changes are made:

  • Updated terms will be posted on this page and the "Last Updated" date will be revised accordingly.
  • For significant changes, a notification may be sent to your registered email address.
  • Continued use of the platform after any changes constitutes acceptance of the updated terms.
Visit this page regularly to stay up to date with the latest terms.
12 Contact & Support

If you have any questions or complaints regarding these Terms & Conditions, please contact our support team:

We typically respond within 24 hours. For urgent matters, please reach us via live chat.

Why Trust 399ba?

The core pillars of our platform's transparency and security

Licensed Platform

399ba is licensed by an international gaming authority and maintains transparency through regular independent audits.

SSL Encryption

Every transaction and personal detail you share is fully protected using 256-bit SSL encryption.

RNG Certified Games

All game outcomes are determined by an independently verified RNG system — no manipulation whatsoever.

Fast Withdrawal

Withdrawals via bKash and Nagad processed in as little as 15 minutes. No delays as long as you follow the Terms & Conditions.

24/7 Support

Our Bengali-speaking support team is available 24/7, every day of the week.

Responsible Gaming

With deposit limits, self-exclusion, and break options, 399ba ensures gaming always stays enjoyable.

Join 399ba Now

Done reading the Terms & Conditions? Sign up today and claim your welcome bonus.

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